About this site

When something goes wrong at home, the hard part usually isn't fixing it. It's working out who to phone.

A stain appears on your ceiling. Is that a plumber, a roofer, or the air conditioning? A raccoon is in the attic — is that the city, or someone you pay? Your basement is wet: does the plumber come first, or the restoration company, or the insurer? Get the order wrong and you pay twice, or you void a claim.

We built this after reading thousands of people describe the same experience: calling one trade, being told it's someone else's job, calling that one, being told the same thing back. One person put it exactly right —

"I've called a plumber who told me to call an appliance tech, and called an appliance tech who told me to call a plumber."

That loop is the problem this site exists to end.

What every page tries to do

What we are not

We are not a contractor, a dispatcher, or an emergency service. We don't send anyone to your house and we can't come and look at it. For anything involving fire, gas, carbon monoxide, downed power lines, or a person in danger, call 911 — that advice is on the relevant pages and it is never sponsored.

How we work

Every cost figure links to the page it came from and the date we read it, and pages where we couldn't verify a figure simply have no cost table. Mistakes get published in a public log rather than quietly edited. The full standard is in how we verify, and the mistakes so far are in corrections.

Get in touch

Wrong number, wrong price, a trade that refused the job, or a situation we haven't covered — all of it is genuinely useful to us.

Or use the contact form.